Now accepting New Client applications!
Are you ready to:
See our "Get Started!" page and be
Free from Worry in under one hour
L et Go of all of your Pet Parent Fears?
U nwind and Relax, knowing your animals are happy, safe and secure?
C onfidently pay that non-refundable deposit on your Dream Vacation?
Y ield more productive work days, by letting us take care of your pup's midday breaks?
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Since 2007, our locally owned and operated company has been providing premier dog walking and in-your-home pet sitting services in south Durham, NC and the surrounding area. Professional care for all of your companion animals: dogs, cats, birds, bunnies, fish, reptiles and small mammals. We accommodate your pet care needs and budget by offering an affordable, comprehensive menu of services. We're vet recommended, licensed and fully-covered with pet sitting insurance and bonding.
What makes Lucy's Pet Care unique?
FREE, no-obligation consultations (most other companies charge a fee, unless you hire them).
Our sitters are staff Employees NOT Contractors (see FAQ page for why this matters to You)
Affordable, Flat Rate Pricing.
Active member of three Professional Pet Sitter Organizations (TAPPS, NAPPS and PSI).
The only Durham area company that offers discounts to Foster Pet Parents.
The only Durham area company that offers discounts to Parents of Newly-Adopted Pets.
Ongoing commitment to supporting needy animals.
100% Happiness Guarantee! Owner-operated to guarantee Five-Star service.
EASY 24/7 online scheduling.
EASY online payment option.
Reliable service so you can remain worry free, whenever away from your animals and home.
Let us be your Pet Care Partner! Perhaps you don't have enough time in your hectic lifestyle or you're physically unable to give your dog a good walk every day. Or you need to go away for business or pleasure. Whatever the reason, Lucy's Pet Care will be there for you and your companion animals. Whenever you can't be there, we'll step-in to assist in keeping their regular routine, in the comfort and security of their own home. Your professional pet sitter will provide love and affection to your animals, in your absence. And, will reinforce your training program with your new puppy or your newly-adopted dog. We'll pay attention to all the details of your pet sitting service to make sure your animals receive the very best care, while maintaining the same routine as when you're at home.
We service most neighborhoods in the following Durham zip codes:
27701, 27705, 27707, 27709 and 27713
Including, but not limited to: Woodcroft, Woodlake, Hope Valley Farms, Hope Valley, Grandale, Fairfield, Chancellor's Ridge, Parkwood, Audubon Park, Trotter's Ridge, Marydell, Sunningdale and Carillon Forest
Daily Dog Walking
Vacation Pet Sitting
Potty Breaks and Playdates
We're the sitters who LOVE "Crazy Pet Parents!" Because we're the same with our own animals and know that the "little" things mean a lot. We'll do all the special things you do for your animals, so they won't miss their usual routine: singing your pets to sleep; opening the screened windows during visits so the kitties can hear the birds; feeding breakfast in the sun room from the yellow bowl and supper in the kitchen from the green bowl; keeping the tv or radio tuned to a particular station and volume, etc. They are happy in familiar surroundings, while enjoying sleeping in their own (or your!) bed, their same routine, and one-on-one time from their professional pet sitter.
Customer Service! We give great care to your pets. And, we give YOU lots of TLC, too! We work around your schedule and stay in touch with you, every step of the way. We're diligent about communication and providing the best customer care. You'll have contact information for your pet sitter and for Lucy, so you can reach someone from Lucy's Pet Care, whenever you have the need.
Regular Updates! Our regular, daily dog walking clients will receive a written pet report card, after each visit. And, during vacation care, your professional pet sitter will stay in touch as frequently as you request, with updates via email, text, phone calls and/or notes left in your home. We also send photos of your animals, so you can see for yourself how happy they are in our care. You'll never have to worry about your pets' well-being.
Truly FREE In-Home "Meet and Greet!" Most other companies charge a fee for initial consultations, if you don't choose them to be your pet care provider. To ensure that you are thrilled with the choice of your selected sitter, without the consideration of cost, we offer a truly free, pre-visit meet and greet. This is an opportunity for you and your pets to get to know your preferred pet sitter, prior to the start of your reserved schedule of pet care. By meeting with your sitter, you can see for yourself that your pets will be cared for with all the tenderness and devotion they need and enjoy, by a true animal lover. At this time, you will also be able to show your sitter the location of your pets' supplies (food, toys, litter boxes, leashes etc.) and sleeping areas and explain details of your pets' medications. Your sitter will also ask you about household care, such as retrieving newspapers and mail, rotation of lights and/or window coverings, watering of houseplants, etc.
We understand that meeting the person who will be caring for your pets and home is an important part of the decision-making process. Therefore, we don't charge a fee for the initial meeting with your preferred pet sitter, whether or not you choose us as your pet care provider.
Easy, Secure, Web-Based Software! In addition to the "show-and-tell" aspect of your in-home meeting, you will have completed our Lucy's Pet Care profile into our web-based software program to provide your sitter with all the written information pertaining to your animals and home. Your pet sitter will review all of the pet sitting instructions with you, to make sure all details of care are understood.
With our secure web-based software program, your information is available 24/7 to you and your sitter from your PC or mobile device. Once established as a client, you may easily and securely request new pet sitting services, request changes to existing services, update your profile, check your account, etc. You can also update feeding, care and medication information for your dogs, cats and all other pets. This ensures that everyone on the team who's associated with the care of your animals has the most-current care information for your pets and home.
Convenient Payment System! We accept Visa, MC, Discover and AmEx through our secure system.
Severe Weather Care! Also, if we experience severe weather during the time you are away, your sitter will make notes of any damage that occurs to your home or property and will notify you. Your sitter will make sure your pets are kept safe and dry, in the event of severe home damage.